Each year, 1000s of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a fun and exciting two-day event know as AFM (Annual Franchise Meeting). Within this meeting, home business office staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the Year is presented to the biggby coffee that received probably the most nominations by none other than their potential customers! This award is presented to the store which has shined within their community above the rest. This store has grown in relationships with their customers, community, and staff, and left a long lasting impression on people who walk through the doors.
BIGGBY® COFFEE is excited an honored to list BIGGBY® COFFEE Flat Rock the 2019 Store of year! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock has been open just over 36 months and has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas have gone far above to exude the BIGGBY® COFFEE core values of “Make friends, Have a good time, B yourself, and Share great coffee.”
Situated right in the midst of Flat Rock, Woodhaven, Brownstown, and New Boston, the group went to great lengths to get to know their clients from all these communities.
“We are so thankful to remain Flat Rock, but also [be] a part of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have customers from many different communities with assorted views, opinions, and all find acceptance [at BIGGBY® COFFEE Flat Rock]; our company is a reflection of our customers!” Parker said.
Dedicated to becoming a place where everyone is loved and accepted, BIGGBY® COFFEE strives to supply a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE houses an exciting experience for anyone that visits! Encouraged to access know their customers and involve themselves in their communities, BIGGBY® COFFEE locations through the entire nation turn it into a goal to get to know their customers and provide a home out and about.
“We love being involved with our communities and believe our community has noticed and appreciated our involvement. Our baristas are dedicated to their jobs and their customers and it is reciprocated by our customers who worry about them as well…. To be recognized as one of the many great stores which have been nominated within the method is a thrill in itself,” Parker said.
Parker gives lots of credit to this award to her carefully chosen staff. While all in various walks in your life-some secondary school students, some mothers to young kids, plus some older ones-each is taught to a very high standard which will empower them within their position and then in in their community. Just as vital as their customers, Parker noted she enjoys the kdqcat she has in aiding her employees fulfill their set goals and dreams.
Raise the lattes with all the rest of BIGGBY® Nation since we congratulation Diane Parker and the rest of her team on the excellent achievement to become the 2019 BIGGBY® COFFEE Store of the season.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started having a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, over a handshake and $4,000, chose to franchise the idea. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself, and Share Great Coffee help coffee-lovers as well as the coffee-curious alike reap the benefits of a less pretentious and fun method of the standard gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas give a unique experience focused on brightening their customers’ day and supporting them in constructing a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has greater than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched an Area Representative Program and currently has 8 Area Representatives in 6 states.